Payment Policy

A deposit of 30% is required at the time of booking.  The balance is due 30 days before the arrival. Deposits are payable through swift wire transfers from your bank to ours. Details for transfer are provided when you are ready to confirm your booking.

Cancellation Policy
All cancellations must be received in writing.

Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:

·    50% if cancelled between 40 and 35days prior to arrival
30% if cancelled between 25 and 20 days prior to arrival.
5% if cancelled 15 days and 10 days prior to arrival

Itinerary Changes:
Although every effort is made to adhere to schedules, it should be noted that the hoteliers in Tanzania may be obliged to occasionally change routes on safaris as dictated by changing conditions.

Such conditions may be brought about by seasonal rainfall on bush tracks, airfields and in game areas, by game migrations from one region to another, or airline or other booking problems, etc. Kipepeo  Tours will communicate with you for such itinerary or accommodation changes

ALTERATIONS TO TOURS

The right is reserved to change any route or arrangements should conditions necessitate to offer substitutes of equal value or to cancel the operation of any scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.

RATES

Rates include all expenses in connection with ground transport for the itinerary set out; all entry fees, hotel accommodation, full board, table , lunches and  trips as applicable. Not included are personal expenses such as beverages, laundry and tips.

SPECIAL GROUPS

Please contact us for Travel /Safari Agents Commissions Special Group/Student rates available on request

(A) LODGE SAFARIS

• Guaranteed window seat and access to photographic roof hatch in specially-equipped, custom built safari van/land cruiser driven by accomplished driver-guides
• All game drives
• Full board accommodation in lodges/hotels except for Nairobi hotels that charge for bed and breakfast only.
• All game park entrance fees
• Services of experienced driver guides

(B) CAMPING SAFARIS

• Transport in a luxury 8 sitter mini-bus, 7 sitters extended land cruiser, 5 sitter standard land cruiser 4x4.
• Guaranteed window seat
• Services of an experienced driver/Guide
• All camping equipments
• All camping and game park entrance fees
• 3 meals a day prepared by our expert safari cook.

(C) WALKING SAFARI

• Transport in
• Services of an experienced naturalist /Guides.
• Services of an English, Spanish, Russian, Italian and other languages speaking driver guide as per customer request
• Services of an experienced safari cook
• All camping equipment
• All tribal guides

(D) MOUNTAIN CLIMBING

• Return Transport from Arusha - Kilimanjaro -Arusha
• Guides/porters/Cooks
• All accommodation and food on the mountain
• All entrance fees and Rescue fees
• Hotel accommodation where necessary on half board

NOT INCLUDED

Tips, laundry, drinks, personal insurance, and items of personal nature

WHAT YOU NEED ON SAFARI

Mountain trekking
• Rucksack,
• Polythene bag,
• Sleeping bag,
• Extra warm clothes,
• Hiking boots
• A good sense of adventure

Tribal Walking Safaris/Camping safaris
• Sleeping bags,
• Personal spending money,
• Films for whole duration safari
• Flashlight and batteries.

INCENTIVE TRAVEL

Many people dream of visiting East Africa.
If you are looking for the perfect incentive travel option for your employees, affiliates or partners, why not let their dreams come true and offer them an African safari? Putting together the perfect safari package to suit any individual needs and interests couldn't be any easier. With our world of safari options, you'll be spoilt for choice.

SAFARI STYLES

We offer the traveler an unparalleled range of options. The incredible diversity of landscapes, cultures, wildlife and activities mean endless opportunities.
With so many choices at hand, some people find the prospect of planning a trip quite daunting. It doesn't have to be that way. With us it is very easy to plan and prepare for a safari that is as individual as you are, and that satisfies your own personal needs and interests.

VISA AND PASSPORT

A valid passport is required for all foreigners entering Tanzania, Kenya, and Uganda. Visa requirements vary according too country of origin. Most nationality however, require visa to enter Tanzania Kenya, and Uganda. Tourist visa can be processed at the airports or at the border crossing point. Clients to have an options to purchase their visas from countries of origin before traveling.

VACCINATIONS

A yellow fever and Cholera vaccination certificate is required in Kenya if visitors are arriving from a country where these diseases are present. Yellow fever certificate is required in Tanzania regardless of country of origin. We advise that all clients seek advice from their doctors when planning to travel. Malaria prophylaxis is recommended

CURRENCY

Tanzania currency is based on shillings. US dollar can be used in centre town   Visitors are advised to check currency exchange rates regularly. Banks give slightly better rates of exchange than hotels. Visitors are strongly advised to avoid street dealers and to transact all currency dealings through official dealers.

BANKING

Arusha , Dar es salaam and Zanzibar and most other principal centers in Tanzania have banks with Bureau de Change. Banking hours are from 8:30 a.m. to 3 p.m. Monday to Friday, though some open on Saturday from 9 am to 11am.

TIPPING

Tipping of exceptional service is always appreciated. Customary tips for driver guide, cook, porters and restaurant s

SECURITY

In keeping with many tourist centers worldwide, visitors are advised not to leave any valuables in their hotel room when they go out, but to make use of the safe deposit boxes which are available at most hotels and lodges. As in all major cities, it is advisable to avoid back streets at night (especially alone); in fact is it much safer to avoid night walking altogether and use taxis or self-drive hire cars instead. Tanzania and Kenya  has an excellent police force and most hotels have experienced security personnel and caring doormen.

HOTEL CHECK-OUT TIME

The standard checkout time in Tanzania  is 10 a.m. regardless of the actual departure time from your hotel. Day room facilities maybe available for clients leaving in the evening or they may allow you keep your room until departure depending on the occupancy of the Hotel. A charge will be payable locally for this service.

ACCOMMODATION

Whenever possible we book rooms with an extra bed on the basis of couple sharing a double room with kids.

PHOTOGRAPHY

Film is available at most game lodges, even in remote areas, but stocks are usually small and of the common sizes and brands. For game and bird photography a telephoto lens of 200-300mm is strongly recommended. Twin lenses reflex cameras are generally impractical. It is wise to equip yourself with plenty of batteries, ultra-violet filter and lenses hood as these are seldom available when on Safari.
Visitors are advised that it is an offence to photograph Tanzania head of state, military installations, policemen in uniforms, etc. As a general rule elsewhere, visitors are strongly advised to seek permission before taking any photographs.